We are a very busy mixed practice with finite places for NHS patients and emergency appointments. Whenever you miss an appointment without giving us 24 hours notice, you have effectively taken up a slot that could have been allocated to a patient with a genuine emergency. This is why our practice policy states that if you miss two appointments or cancel your appointment without giving us at least 24 hours notice, we can no longer see you as a NHS patient. Your space will be given to someone on our NHS waiting list.