Generally, we book around three to four weeks in advance for our NHS appointments, its extremely important that you attend your booked appointment, you must give the practice 24 hours notice if you are unable to keep your appointment. This allows us to release the appointments to patients who may be waiting for an emergency.
We would like to politely remind all of our NHS patients that if two appointments are missed or a 24 hour cancellation notice is not given there is a possibility that we will not be able to offer you NHS treatment in the future, as per the NHS guidelines and our practice policy.
For our private patients, a £20 failure to attend fee will be charged automatically for missed private appointments, including hygiene appointments.
Any new patients or re – registering patients who fail to attend their first registration appointment or fail to give a 24 hours notice of a cancellation, will be unable to be seen again at the practice.